Crafting Real-World Learning with Articulate Storyline: A Look Inside a POS Training Course

In the evolving world of corporate training, creating engaging, impactful learning experiences is paramount. Stephanie Banning's recent portfolio addition—a Storyline-based training course, centered around a restaurant's new Point of Sales (POS) System —sets a prime example of blending technical mastery with creative instructional design. This course, created for the employees of the Traveling Bowl, as well as Banning herself, have been recognized by IDOL Academy within our Star Student Spotlight—because this project serves as a testament to the transformative power of tools like Articulate Storyline in reshaping how organizations upskill their workforce.

Click here to connect with Stephanie Banning on LinkedIn

Click here to view Stephanie Banning's online portfolio

The Context and Challenge

Retail environments often rely on POS systems to handle transactions seamlessly. However, without proper training, employees may struggle to navigate these systems, leading to inefficiencies and potential customer dissatisfaction. Stephanie's POS course was designed to address this gap, offering learners an intuitive, hands-on way to master POS operations.

The Design Process: A Peek Behind the Curtain

Stephanie's approach to instructional design reflects key principles taught in IDOL Academy:

1. Needs Analysis: Identifying the core challenges learners face when interacting with POS systems.
2. Interactive Engagement: Using Articulate Storyline to simulate real-world scenarios, such as scanning items, processing returns, and troubleshooting errors.
3. Guided Feedback: Offering immediate, constructive feedback throughout the course to reinforce learning and build confidence.

Key Features of the Training

• Scenario-Based Learning: Learners engage with realistic tasks that mimic their day-to-day responsibilities.
• Dynamic Multimedia Elements: Visual aids, animations, and voiceovers enhance understanding and retention.
• Progressive Challenges: Activities increase in complexity, ensuring learners build competence step by step—a hallmark of the "Do It Messy" approach​.

Why This Matters

Stephanie’s POS course illustrates how instructional designers can craft practical, impactful solutions for business challenges. By integrating industry-standard tools like Storyline and adhering to proven frameworks, such as those offered by IDOL Academy, professionals can deliver training that drives measurable results.

To check out the entire case study surrounding this training, along with interactive examples, click here.

For Aspiring Instructional Designers

Stephanie's work underscores the value of a robust instructional design education. If you're inspired by her project and interested in pursuing a career in this field, programs like IDOL Academy can provide the training and mentorship you need to succeed. Whether you're just starting or looking to level up, the right tools, techniques, and community support can make all the difference​​.

Ready to design your own transformative learning experiences? Dive into tools like Storyline and start turning challenges into opportunities today!